The chapter "Business Services" in CBSE Class 11 Business Studies introduces students to the essential services that facilitate business operations and contribute significantly to economic development. Business services are intangible…
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Management is the process of planning, organizing, staffing, directing, and controlling an organization's resources to achieve specific goals. It is a pervasive and continuous process that involves coordinating human, financial,…
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This chapter explains the meaning and nature of directing, emphasizing its role in ensuring that employees work towards achieving organizational objectives. Key topics covered in the chapter include: Meaning of…
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Organising is a crucial function of management that involves creating a structure of roles and responsibilities within an organization. This chapter covers the following key points: Definition of Organising: Organising…
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This chapter provides a comprehensive understanding of the staffing process, emphasizing its importance and the steps involved. The main topics covered include: Meaning and Importance of Staffing: Staffing is the…
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The business environment encompasses all external and internal forces that affect the functioning of a business. These factors can be broadly classified into economic, social, technological, political, and legal environments.…
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Planning is a crucial managerial function that precedes all other functions of management. It involves setting objectives and devising appropriate strategies to achieve them. The chapter covers the following key…
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Principles of Management are broad and general guidelines that assist managers in decision-making and organizational behavior. Developed through experience and research, these principles help in the efficient and effective functioning…
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This chapter delves into the concept of consumer protection, emphasizing its significance in the marketplace. It outlines the rights of consumers, the responsibilities of businesses, and the role of government…
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This chapter provides a detailed explanation of the concept of controlling, its characteristics, and its importance in the management process. Key topics include: Meaning of Controlling: Controlling is the process…
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